FAQ

Questions

Bookings

  1. How can I book online?
  2. How can I check dates and availability online?
  3. What days do trips start on?
  4. What happens if I have to cancel last minute?
  5. What happens if my flights are cancelled or I cannot make it on time to start my trip?

What’s on board?

  1. What should I take with me?
  2. What is included/ What is not include?
  3. What clothes should we take?

How do the Land & Sea packages work?

  1. What is the difference between a regular crewed private charter and Sea & Land packages?
  2. How much does a whole Sea & Land package cost?
  3. How do I make payments for additional items?
  4. What if I change my mind about extras?

In the Whitsundays?

  1. How to get there?
  2. Where can I park my car?
  3. How do pick-ups work?
  4. Where can I find accommodation in the Whitsundays?

Climate and weather

  1. What time of year has the best weather?
  2. Rainy season?
  3. Stinger season?
  4. What happens to our trip in bad weather?
  5. Whitsundays; is it a cyclone area?

Special needs and requests

  1. Diving
  2. Fishing
  3. Weddings
  4. Special diary requirements or extra provisioning (incl, alcohol)
  5. Special pick-up/ drop-off arrangements?
  6. Disability

Travelling with Kids

  1. Is there minimum age for kids to go sailing?
  2. Safety equipment for kids?
  3. What can kids do on your sailing trips?
  4. Are kids allowed on your sailing trips?

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 Answers

 

Bookings

1. How can I book online? 

Go to booking page and follow instruction. You can send us inquiry from our ‘Product’ pages or you can make booking  directly.

2. How can I check dates and availability online?

Check the calendar on the individual ‘Products’ page which can be found under the ‘BOOK NOW’ tab ( only 6 months in advance ) or contact us directly  on 07 4946 7104 or at bookings@pacificblitz.com.au for dates and options available. Our trips can start any day, subject to availability; we prefer guests to book directly as we don’t use a fully automatic online system and this avoids making mistakes.

3. What days do trips start on?

Any day that suits you (subject to availability)! We work based on first in, best dressed; so when you make an inquiry about a product we let you know it’s availability and once you’re booked the dates wont change.

4. What happens if I have to cancel last minute?

Please refer to our bookings and cancellation policy. We also recommend for all guests to use travel insurance.

5. What happens if my flights are cancelled or I cannot make it on time to start my trip?

Please refer to our bookings and cancellation policy. We also recommend for all guests to use travel insurance.

 

 What’s on board?

 1.What should I take with me?

  • Swimwear, beach towel (bath towels and hand towels are provided)
  • Sunscreen, hat, sunglasses
  • Soft soled shoes to walk on the beach (on yacht we walk barefoot)
  • If you require special snorkeling equipment such optical masks, special fins etc, please contact us so we can arrange them for you

2.What is included/ What is not included?

  • Bath and hand towels (not to be removed from yacht)
  • All provisioning including soft drinks, juices and drinkable filtered water
  • Thick stinger suits (wet suits) for the season from September until March
  • Standard fins, masks, snorkels, noodles and kayak equipment

3.What clothes should we take?

  • Long sleeve light jumper
  • Comfortable clothing
  • If you are planning on visiting Island Resorts a smart, casual dress code applies
  • We recommend a light rain jacket

 

How the Land & Sea packages work?

1.What is the difference between a regular crewed private charter and Sea & Land packages?

With our regular crewed private charters we sail you around the Whitsundays visiting the best locations for snorkelling, swimming and relaxing. We liaise with you beforehand on particular sights and locations you would like to visit, if you would simply like to visit the best locations in the Whitsundays then we can create an this itinerary for you, however we always take your input into the highest consideration when doing so.

Our Sea & Land packages are for guests who wish to experience the best of the Whitsundays by ‘Sea & Land’ and are ideal for those travelling in a group with a few guests who are not keen on sailing for the entire trip; we will sail you from your choice of destination to destination. You can choose to stop on any Island, and choose from activities such as Hamilton Island golf, bush walking, a scenic flight or enjoying resort facilities.

2.How much does a whole Sea & Land package cost?

All ‘Sea & Land’ packages are created from a crewed private charter and what makes them a ‘Sea & Land’ package is the choice of optional activities (i.e., Golf, Bush walking, Scenic Flight) and stop off’s. The cost of a ‘Sea & Land’ package is dependent on the choices of each group; every package is tailored individually upon the requests of guests so package cost can only be determined once we have spoken to each party individually.

3.How do I make payments for additional items?

All payments for additional items/extras are to either be made to us via bank transfer or telephone payment or directly to activities supplier, i.e. payment for golf is to be made directly to Hamilton Island on arrival. Please check with us on booking.

4.What if I change my mind about extras?

Cancellation and refund of extras is dependent upon the specific activity/ extra. Please check directly with us.

 

In the Whitsundays?

1. How to get there?

The Whitsunday Coast Airport (aka Proserpine Airport) is 30 minutes away from Airlie Beach by car and we offer courtesy pick-up. Both Virgin Australia and Jetstar fly daily between here and Brisbane and connecting flights; Flight time from Brisbane is 1 ½ hours.

Hamilton Island Airport offers daily flights from Virgin Australia, Jetstar and Qantas Link to Cairns, Brisbane, Sydney and Melbourne with further connecting flights. For convenience you can choose to start and finish your sailing trip with us on Hamilton Island (additional cost applies).

If you are travelling by car exit the Bruce Highway for the Whitsundays at Proserpine; Airlie Beach, the gateway to the Whitsundays, is 150km north of Mackay and 275km south of Townsville.

Queensland Rail stops at Proserpine, taxi and bus services are regularly available to Airlie Beach from here.

Greyhound buses also run regularly between most main towns and cities to Airlie Beach.

2. Where can I park my car?

Secure parking is offered at Shute Harbour, which is conveniently where we depart from; this is a 10 minute journey from Airlie Beach. Bookings can be made here www.whitsundayparking.com.au/parking/

There are several public car parks in town, always check the legalities and pay the stated fees as parking inspectors are vigilant. We recommend checking with your accommodation as they may allow you to leave your vehicle with them during the course of your sailing trip for a small fee.

3. How do pick-ups and drop-offs work?

This service is available from and to all Airlie Beach and Shute Harbour accommodation; once you know where you will be staying the night prior to and the night after your sailing trip, let us know and we can arrange the time of your courtesy pick-up and drop-off service which will take you directly to and from the boat.

4. Where can I find accommodation in the Whitsundays?

There is a huge array of excellent accommodation in the Whitsundays for all types of holiday makers, ranging from budget to 5 star resorts. Whatever your budget we’re happy to recommend a choice of great accommodation for you; please feel free to ask us.

 

Climate and weather

1. What time of year has the best weather?

This is dependent upon the individual asking; The Whitsunday Islands have hot summers, warm winters and bright spring and autumn days. Average daily temperatures range from around :

  • 22 – 23 degrees celsius in the winter months of June and July and up to 29 – 30 degrees celsius in December and January, during the height of summer
  • Water temperatures remain a welcoming 25 degrees celsius most of the year round

The formation of the Whitsunday Islands and the Great Barrier Reef offer protection to the area and create safe sailing conditions throughout most of the year.

2. Rainy season?

The tropical wet season is typically between January to March, days can be steamy and often interrupted by tropical downpours. However this is not always the case and pleasant sailing trips can be had during this time.

3. Stinger season?

Stinger season is typically between November to May, this is when jellyfish are more widespread in the area in comparison to the rest of the year. During this time of the year it is strongly recommended that you wear a stinger suit which we provide free of charge for you.

4. What happens to our trip in bad weather?

If the Skipper deems it safe to sail then your trip will go ahead, everything is safety dependent.

5. Whitsundays; is it a cyclone area?

Yes, when tropical cyclones in Queensland form it is usually between November to April. If a cyclone is expected at the time of your trip this is beyond our control and falls under the term ‘Force Majeure’, we cannot be held responsible for the cancellation of your trip or any costs incurred on your part so we strongly recommend travel insurance. You will be offered a replacement holiday; please see our booking terms page for further information.

 

Special needs and requests

1. Diving

Diving with Pacific Blitz is organized due to expression of interest and can happen two ways; usually we design our route to meet with a local rendezvous dive boat who accepts both introductory and certified divers. Cost of dive is to be made directly to dive boat on boarding.

If a crewed private charter is booked a least a month in advance and those wishing to dive are certified then we can arrange for one of our crew members to be a certified Divemaster. Cost is dependent on the amount of gear hired etc. Please contact us directly for further information.

2. Fishing

There are many great fishing spots in the Whitsundays and we are happy to help arrange any fishing gear that you might need; please see our product ‘Fish and sail in the Whitsundays’ for further information.

3. Weddings

Together with yourself and/or wedding coordinator we’ll create an intimate wedding on board one of our vessels. This product is bespoke and is tailored to each individual booking. Please contact us to discuss further.

4. Special diary requirements or extra provisioning (incl; alcohol)

If you have any special dietary requirements please inform us and we will alter our menu accordingly, if you would like to request any extra provisioning please contact us, however our provisioning is adequate and calculated on the amount of passengers on board.

A welcome drink of wine is provided on board; however our vessels are all BYO alcohol past this. If you wish to place an order with local company Denman Cellars we can collect your purchase and deliver to the vessel for you.

5. Special pick-up/ drop-off arrangements?

We offer a free courtesy pick-up and drop-off service to Proserpine Airport and all accommodation in Airlie Beach, times and dates will be allocated at point of booking.  We can arrange for pick-up and drop-off from any of the Island Resorts for our crewed private charter guests, this can be very convenient if you are flying in and out of Hamilton Island.

6. Disability

We currently do not have wheelchair access for any of our vessels.

 

Travelling with Kids

1. Is there minimum age for kids to go sailing?

Not really. You just use your common sense. Kids are usually fine on board the yacht and only thing that might happen is that they can get bored after some time. We have had groups travelling with infants and they were extremely good. We have had groups with kids age 2-5 and they had great time too.

Ultimately, it depends what your kids like doing and how comfortable you are with them on yacht.

Key points that are important to remember: weather is a factor, however we have videos and games on board. We plan trips with kids differently so there are more activities and shorter passages, this may affect the amount that parents will be able to explore and see.

2. Safety equipment for kids?

We have all necessary safety equipment for kids on board; including life jackets and even car seats for your pick-up and drop-off.

3. What can kids do on your sailing trips?

The actual sailing itself is probably the most boring part for them , this is why we keep games, books, crayons and videos so they can have a little fun.

Kids love to go snorkeling in shallow water, jumping from the back of the yacht into the water. They really enjoy short bush walking tracks and visits to resorts. Always a favorite one is Daydream Island with  it’s living reef and daily fish feeding (also great for parents as you can see number of sting rays being fed).

4. Are kids allowed on our sailing trips?

Yes, but only on private charters or if traveling with more than 4 adults on 3 day tours. Children aged 13 and above are classed as adults.